Diane sat in her office, staring at her computer screen. The resignation email had just landed in her inbox—another employee leaving. “Oi, that’s the third one this month,” she muttered. Jack, leaning quite casually against the doorframe, raised an eyebrow. “Let me guess—blindside resignation? No signs, no warning?” Diane sighed. “I thought everything was fine. Engagement scores were … Read More
Diane sat at the conference table, scrolling through the latest engagement survey results. The numbers looked… fine. Nothing alarming. But something wasn’t adding up. “I don’t get it,” she said, shaking her head. “Our engagement scores are solid, and people seem happy enough. But I keep hearing stories that don’t jibe. Leaders say we value transparency, but employees … Read More
Diane paced her office, phone pressed to her ear. “Jack, we’ve got a problem,” she said the moment he picked up. “What’s going on?” Jack asked, a note of concern in his voice. “Our biggest client just threatened to walk,” Diane said. “Revenue’s already down, costs are up…sheesh everything feels like it’s hitting at once.” She sighed. “And I can already … Read More
Jack sat across from Diane, collected his thoughts for a moment, and then reviewed the latest feedback from employees. “Well,” he said, closing his notebook, “we’ve made progress. More of your leaders believe in the culture. But now comes the hard part.” Diane raised an eyebrow. “Harder than getting them to buy in?” Jack paused as dramatic, ominous music began to … Read More
When I first started my business, I was gung-ho. I was so excited at the new venture that I did everything—after all, it was my business! This lasted for about 5 minutes (ok, maybe a few weeks) before I started feeling overwhelmed and behind? I was buried. I then came to the realization that this … Read More
In today’s economic environment, more than ever, organizations need high-potential employees to fill leadership roles. But how do you know who has the potential to rise to the top? Spoiler alert, it is not always the best performers. How can you identify and nurture these individuals so that they reach their full leadership potential? The … Read More
We’ve all had those “oops” moments. Making mistakes at work is an inevitable part of life. Whether it’s a small oversight or something you realllly screwed up, apologizing for your mistake in the right way can make all the difference in how it’s received by those around you. Taking responsibility for your actions and demonstrating … Read More
As we look backwards and reflect on the past year, let’s also set our sights forward to a fresh new start in 2023! If you are anything like me, there are countless possibilities ahead – but how do you take advantage of them? It starts with having the right goals, and then achieving them. Let’s … Read More
It can feel like business owners are in a boxing match heading into 2023, fighting against inflation, market volatility and more. The looming recession risks throwing an unexpected punch with every decision we make – planning for the unplannable? Easier said than done! So how do you prepare to take on whatever comes your way? … Read More
I have been talking a lot recently about leading in uncertainty. Over the past few years, and especially today, we have certainly been dealing with uncertainty in our world. Throughout my experience, I have seen positive energy to be one of the most impactful, yet often most difficult factors in leaders who thrive during uncertain … Read More